FAQs
We currently ship to the Canada.
Every order is provided a tracking number, you will be emailed a link to track your order. You can also track your order on our tracking page.
Updates on your tracking information occur when your package is handed over to the next area of delivery, so if your tracking status has not changed in a while, it just means it is still in transit and it will update at the next moment it is scanned.
To update your shipping address before shipping, please contact our customer service team as soon as possible. They will help you make the necessary changes.
Yes, All of your payment information are secure with SSL encryption.
You can return by contacting our support team through email support@lynl.ca. They will guide you through process.
You can return the product within 14 days from date of delivery.
If your order arrives damaged or with missing items, please contact our customer support team immediately, and we'll resolve the issue.
We cannot always guarantee this. Due to our fulfillment centers being spread out in different regions around the world, we cannot always provide all your items in one package.
Please allow 1-2 days for your tracking information to appear. Updates on your tracking information occur when your package is handed over to the next area of delivery, so if you tracking status has not changed in a few days it just means it is still in transit.
Updates on your tracking information occur when your package is handed over to the next area of delivery, so if your tracking status has not changed in a while, it just means it is still in transit and it will update at the next moment it is scanned.
No, you do not need an account to place an order.
Easy! Choose the products that you love, then click "Add to cart" and "Check out". Then fill in your information and pay. That's it! Very easy.
In the rare circumstance you received the wrong item please contact our support team at support@lynl.ca and we will replace your order for you.